AeroGo's Regional Managers and Authorized Dealers are trained and experienced in developing solutions for heavy load movement, rigging, assembly and lean manufacturing. An on-site review of your facility and application assures that any proposed solution will be the best solution and will perform the required task from the day it is installed. Product demonstrations and on-site system startup are usually available and our field sales force provides our customers with timely application and product support after the equipment is installed. AeroGo is the only company in our industry that provides customer field support from local sources
Our Product Specialists, supported by Product Managers and our Engineering Department, offer unique solutions and product support to our customers in countries around the world. They can evaluate your heavy load movement and rigging requirements, the application, and offer immediate support and solutions.
We offer video conferencing with our customers, allowing us to share a virtual conference room with anyone in the world. The only equipment a customer needs to use this service is a computer, high-speed internet connection and a telephone.
Our team of Field Sales representatives and Product Specialists may be contacted anytime from 6:30 AM PST/9:30 AM EST through 5:00 PM PST/8:00 PM EST, offering 10.5 hours of telephone support daily.
Customer satisfaction is AeroGo's top priority, beginning with the analysis of your application and continuing throughout the project with a total commitment to unsurpassed product quality, durability, serviceability and installation support. We're ready to work with you to engineer and manufacture a special system for your unique needs or to offer you the finest heavy load movement and rigging equipment in the world.